Our website contains a support section to help you answer questions you may have about the services we perform for you. It consists of four pages.
Support Videos
Our Support page is filled with videos that can walk you through your most common post-purchase questions. The page is here:
https://acceleratorwebsites.com/contact/wordpress-support/
The video topics include:
- WordPress how-to’s, such as how to login, how to find your theme, and how to make changes to your site in case you prefer to do it yourself.
- Billing topics, such as how to change your credit card number, how to update your address, and how to cancel your order.
- Analytics, including Google Analytics setup and site speed checks
- Facebook setup
- Client center access, including how to access your goodies, your account, and your order history.
We’re making more videos all the time, so if there’s a topic we haven’t covered, let us know.
FAQ Page
The FAQ page primarily answers questions you might have pre-sale. Access it here:
https://acceleratorwebsites.com/faq/
New Features Log
The New Features Log page lists all of the new items we’ve implemented on your site. We usually will email when there’s action to be taken on your site, so be sure you’re subscribed to our emails. You can also check the Accelerator Websites blog for articles you may have missed.
The New Features Log is here:
https://acceleratorwebsites.com/new-features-log/
And the blog is accessible here:
https://acceleratorwebsites.com/blog/
The blog also includes educational articles so you can stay up-to-date on the latest news affecting digital marketing.
We hope the Support section improves our customer service and becomes a valuable resource for you. We appreciate your business.
